Philips Opens the Consumer Experience Center in Surabaya

By : Hariyanto And Aldi Firhand. A | Wednesday, January 10 2018 - 22:41 IWST

Philips Officially Opens First Consumer Experience Center in Indonesia (Photo Ridwan)
Philips Officially Opens First Consumer Experience Center in Indonesia (Photo Ridwan) - Surabaya - Philips Indonesia as part of Royal Philips, a health technology and healthcare solution provider, inaugurated its first Consumer Experience Center (CEC) in Surabaya.

The opening of this outlet is a form of Philips Indonesia's commitment to continuously support providing quality products and services and supporting people to start a healthy lifestyle by bringing Philips innovative products closer to the people of Surabaya.

"The Philips Consumer Experience Center concept is a one-stop-shopping store where customers can directly try Philips products as well as buy. In addition, customers can consult directly with experts to help determine which product suits your needs. Skilled technicians are also prepared to help consumers who experience constraints on Philips products, "said Yongky Sentosa, Head of Personal Health, Philips Indonesia in Surabaya, Tuesday (9/1/2018).

Philips Consumer Experience Center located at Ruko Puncak Golf, Jl. Bukit Darmo Boelevard No. 1 Block B Unit L Pradah Kali Kendal, Dukuh Pakis, Surabaya provides the needs with the availability of Philips products that can be found in one roof such as household appliances ranging from kitchen appliances, floor care and garment care, personal care for women and men to care mother and child can be found here.

"Surabaya is the second largest metropolitan city and city in Indonesia. Data from Bank Indonesia showed that during the third quarter of 2017, Bank Indonesia recorded East Java's economic growth reached 5.2% higher than the national figure of 5.06% [1]. This growth certainly has an impact on increasing people's purchasing power. For that Philips open CEC outlets in Surabaya and hope to increase consumer confidence, especially in Surabaya and surrounding areas, and to maintain their loyalty to our brand, "added Yongky.

In addition to opening Consumer Experience Center outlets, in order to provide satisfaction to customers, Philips provides as many as 10 units of Service Car that will operate for six days a week in a number of cities in Indonesia such as Jakarta, Bandung, Yogyakarta and Surabaya.

Especially in East Java, the areas included in the operational area of ​​Philips Service Car are Surabaya - Bojonegoro, Lamongan, Gresik, Tuban, Probolinggo, Pasuruan and Kediri including Kediri, Blitar, Jombang, Nganjuk, Tulungagung, Malang, Ngawi and Madiun.

"Service car Philips is our proactive endeavor to provide after sales service to consumers. Special Surabaya, we provide a car that serves to pick up Philips products in a number of stores that provide our product range, "said Yongky.

News Comment

Today's Industry

Kementan Monitoring cabai di Blitar

Kamis, 26 April 2018 - 19:00 WIB

Monitoring the Availability of Red Rawit Chili Before Ramadan in Blitar

Blitar - The Ministry of Agriculture (Kementan) is currently focusing on monitoring the availability of red pepper to meet the needs during the month of Ramadhan 2018. Monitoring one of them…

Kebun Kelapa Sawit (Ist)

Kamis, 26 April 2018 - 18:30 WIB

ICOPE Encourages Sustainability Support for Sustainable Palm Land

Nusa Dua - International Conference on Palm Oil and Environment (ICOPE) 2018 encourages land intensification to support sustainable palm oil development that contributes to the community and…

Migas Ilustrasi

Kamis, 26 April 2018 - 18:00 WIB

House of Representatives: Immediate Performs Investigation Audit of Oil Well Fires

Jakarta - Member of House of Representatives Commission VII Rofi Munawar asked the Ministry of Energy and Mineral Resources (ESDM) and law enforcement officers to immediately conduct an investigative…

Gedung SKK Migas (

Kamis, 26 April 2018 - 17:30 WIB

Ministry of ESDM SendsInvestigating Team on Illegal Wells

Jakarta - The Ministry of Energy and Mineral Resources (ESDM) sent an investigation team to tackle the illegal well fires in East Aceh.

Tersangka Gubernur Jambi Zumi Zola (Foto Dok

Kamis, 26 April 2018 - 17:00 WIB

KPK Extends Detention Zumi Zola

Jakarta - The Corruption Eradication Commission extends the detention of the Governor of Jambi Zumi Zola which has been designated as a suspect of corruption related to the receipt of gratification…