AP II-Garuda Promises to Improve Baggage Control

INDUSTRY.co.id - Jakarta - PT Angkasa Pura II and Garuda Indonesia Airlines promise to improve handling and baggage control at Soekarno-Hatta International Airport, Tangerang, Banten.

Senior Vice President of Corporate Secretary of PT Angkasa Pura II (Persero) Agus Haryadi in his statement in Jakarta on Monday explained that AP II has evaluated the supervision system of baggage claim in baggage claim or baggage claim area.

"We have also instructed personnel in the field to identify without exception any passengers who will reenter the baggage claim area. In addition, our Standard Operational Procedure has been equipped with closed security and additional CCTV and maximized free clerk or security officer closed, "he said.

Referring to the results of the evaluation by the management of PT Angkasa Pura II (Persero), various preventive measures have been taken in handling and controlling luggage at Soekarno-Hatta International Airport, especially at each baggage exit entrance for passengers or personnel returning to the baggage claim site , namely the enforcement of the following matters, must pass through the "Security Check Point" for inspection by showing the boarding pass or entry pass document, must leave the ID card / driver's license, must perform physical inspection with metal detector ), must be escorted to passengers by Aviation Security officers into the terminal building to meet with the party, airport security officer (Aviation Security) at the terminal will monitor the length of time that passengers are inside the terminal building.

In addition, based on the Regulation of the Minister of Transportation Number: PM 49 of 2012 on Standard of Passenger Economy Service of Domestic Scheduled Domestic Services related to the obligations of airlines in the Collection of Checked Baggage as referred to in Article 53 letter a mention that the information and service of airline officers must provide correct information and it is clear about the location of baggage collection recorded at the arrival terminal of the destination airport, and the availability of airline officers to check the suitability between recorded baggage labels and checked baggage.

"We are together with Garuda Indonesia and Gapura Angkasa land handlers have checked baggage carried out by passengers in accordance with their 'baggage tags' to ensure ownership and security of baggage," he said.

In addition, Agus said with ground handling also ensured the delivery of baggage service from "make up area" to "conveyor belt" in accordance with the standard first arrival time of luggage within a maximum of 20 minutes and final baggage within a maximum of 40 minutes after first luggage came.

Corporate Secretary of PT Garuda Indonesia (Persero) Tbk. Hengki Heriandono explained, Garuda Indonesia is very concerned about safety, security and comfort for passengers, in this case we always make sure our baggage is handled properly, safely, and quickly until received back by passengers.

"We are working with AP II to improve the baggage control aspects by placing our staff to re-examine all baggage taken by passengers before leaving the 'baggage claim area'" he said.

Currently, PT Angkasa Pura II (Persero) has submitted and is conducting legal proceedings of criminal cases of alleged theft of baggage to the Police of the Republic of Indonesia in this case the Soekarno-Hatta International Airport Police.