Eruption of Mount Agung, Garuda Cancel 38 Flights

INDUSTRY.co.id - Jakarta - PT Garuda Indonesia Tbk (Persero) canceled 38 flights at international airport I Gusti Ngurah Rai following increased activity of volcanic ash dust from eruption of Mount Agung, Bali.

"The cancellation of flights to and from Denpasar, Bali, is in line with the company's commitment to prioritize the safety aspects of aviation operations, particularly considering the distribution of volcanic ash which poses a risk to aviation safety," said Garuda Indonesia Corporate Secretary Vice President Hengki Heriandono in a press statement here Friday 29/6/2018)

I Gusti Ngurah Rai International Airport was officially closed since Friday (29/6) at 03.00 WITA to 19.00 WITA following the blast of Mount Agung which continuously issued smoke and volcanic ash.

"With regard to the increased eruption activities of Mount Agung, we have also prepared a contingency plan for handling affected aviation, including handling of passengers," Hengki said.

With this situation, all Garuda Indonesia passengers are affected by the cancellation of Garuda Indonesia flight schedule due to the volcanic ash distribution from Gunung Agung given the option to change the reschedule, reroute or refund according to the applicable regulations.

Garuda Indonesia will continue to monitor the situation and developments related to the activities of Gunung Agung, especially the activity of the spread of volcanic ash that can disrupt the safety of flight.

Garuda Indonesia urges passengers to reassure their flight schedule through Garuda Indonesia call center at 021-23519999 and 0804 1 807 807.

Passengers are also advised to confirm the contact number or e-mail address listed on the ticket so we can contact in case of any flight schedule change