Matrix NAP Info Provides 24-Hour Customer Care Service at 1500 787

By : Nata Kesuma | Thursday, April 15 2021 - 11:59 IWST

PT NAP Lintas Nusa (Info Matrix NAP)
PT NAP Lintas Nusa (Info Matrix NAP)

INDUSTRY.co.id - Jakarta, Still in the atmosphere of its 21st Anniversary and in order to improve customer service and satisfaction, Info PT NAP Lintas Nusa (Info Matrix NAP) officially announces its customer service telephone number at 1500787.

The operating hours of this service are 24 hours a day, including Sundays and national holidays. Customers can call 24-hour Customer Service using either a wired (PSTN) or wireless (cellular) telephone, from anywhere without the need to enter an area code.

"The presence of this service is expected to provide our pre-existing communication services and as a form of company commitment in providing answers to all customer needs, both technical needs and company information," said Thomas Dragono, Managing Director of Matrix NAP Info.

This service complements the customer complaint feature that was previously available via WhatsApp specifically for premium customers.

Thomas also revealed that it is hoped that through this service innovation, the closeness to customers can be even closer because of the readiness of the company which is always present to answer their needs.

Especially in this new normal and all-digital era, reducing distances and providing easy-to-reach communication lines can certainly provide convenience for customers.

Apart from telephone lines, customers can also contact the Customer Care Matrix NAP Info team by email at [email protected]

News Comment

Today's Industry

Construction of RISHA housing units. Photo by: PR of Ministry of Public Works and Public Housing.

Selasa, 18 Mei 2021 - 23:05 WIB

Gov’t Builds Houses for Disaster-Hit Communities in East Nusa Tenggara

Ministry of Public Works and Public Housing has started the reconstruction of permanent housing for communities affected by flash floods and landslides in the Province of East Nusa Tenggara.

Coordinating Minister for Human Development and Culture Muhadjir Effendy and Minister of Transportation Budi Karya Sumadi (Photo by: PR of Ministry of Transportation)

Selasa, 18 Mei 2021 - 22:00 WIB

Transportation Minister Urges Passengers Passing Through Bakauheni Port to Take COVID-19 Antigen Test

In a bid to anticipate reverse flow traffic after Eid al-Fitr, passengers passing through Bakauheni Ferry Port are required to take a mandatory rapid antigen test prior to their departure as…

The signing situation of an offtake agreement, PT Citra Borneo Utama (CBU) and Grand Resources Group (Singapore) Pte, Ltd. (Photo: PT Sawit Sumbermas Sarana Tbk Public Relations)

Selasa, 18 Mei 2021 - 20:55 WIB

Citra Borneo and Grand Resources Sign Stearin and Olein Offtake Agreement

Pangkalan Bun - PT Citra Borneo Utama (CBU) and Grand Resources Group (Singapore) Pte, Ltd. (GRGS) virtually signed an Offtake Agreement for the provision of palm oil derivative products, namely…

Coordinating Minister for Economic Affairs Airlangga Hartarto

Selasa, 18 Mei 2021 - 20:01 WIB

Chief Economic Minister: Economic Recovery Continues in Q2

Indonesia’s national economy will continue to recover and show an upward trend in the second quarter of 2021, according to Coordinating Minister for Economic Affairs Airlangga Hartarto.

A virtual press conference on the anticipation of people mobility and prevention of the COVID-19 spread after Eid al-Fitr period, Saturday (15/05). Photo by: PR of Coordinating Ministry for Economic Affairs

Selasa, 18 Mei 2021 - 19:08 WIB

Gov’t Imposes COVID-19 Random Test, Mandatory Check Policy for Reverse Exodus Travelers

In a bid to anticipate reverse-exodus after Eid al-Fitr period and prevent the spread of COVID-19, the Government has announced it will impose a policy on COVID-19 random-test and mandatory-check…