Digital GraPARI BSD Telkom Officially Operated

By : Wiyanto And Aldo Bella Putra | Wednesday, August 16 2017 - 15:20 IWST

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INDUSTRY.co.id - Jakarta - PT Telekomunikasi Indonesia Tbk (TLKM) inaugurated the operation of Digital GraPARI in Bumi Serpong Damai (BSD), Serpong, Tanggerang. This is the second Digital GraPARI that starts operating.

President Director of Telkom, Alex J Sinaga stated the presence of digital office can be utilized by the community. "If we can not use it, we will be left behind," he said in Serpong, Tanggerang, Wednesday (8/16/2010).

Telkom Consumer Director Masud Khamid said, Digital GraPARI is an effort TelkomGroup in providing digital-based customer service.

"Digital GraPARI is a form of commitment to provide the best service, especially for TelkomGroup customers, and generally for the people of Indonesia. In addition to providing seamless experience for customers, this customer service center also serves as an educational platform for customers and communities to experience more digital experience," said Mas'ud Khamid.

GraPARI Digital he continued, apply the concept of service one and Done, where the service personnel to serve all the needs of TelkomGroup customers with the support of digital concept facilities until customers obtain a complete service solution. GraPARI also provides a service that combines myGraPARI and myIndiHome, non-cash payment services, and cash back services supported by Finnet.

According to him, the complete facilities within GraPARI TelkomGroup Digital also allow customers to explore the experience of TelkomGroup products, services, both retail and corporate, and digital entertainment services.

In addition, customers can also enjoy fast lane facilities for faster service solutions, experience experience using the exciting features available on the latest technological devices, and try the digital attractions facility. Customers can interact more casually in the available co-working space, community space, and business zones.

"GraPARI digital concept will continue to develop in other areas in Indonesia, so customers and communities can get a complete and integrated digital services solution more easily," added Mas'ud Khamid.