AXA Mandiri Awarded Gold Workshop For Five Workshops Partner

INDUSTRY.co.id - Jakarta - PT Mandiri AXA General Insurance continues to improve the standardization program of the partner workshops through Star Workshop program to 378 Axa Mandiri partner workshops spread across 100 cities in Indonesia.

Chief Business Development, Marketing & Digital AXA Mandiri Ramadan Zuhri said that this initiative is one way AXA Mandiri in realizing the value of customer first as a whole where the company took his partner workshops, whether authorized workshops or general workshop.

"This activity will be held on an annual basis. The assessment criteria are the index of customer satisfaction level, service level agreement, the number of complaints received by the garage and the order of the administration of the workshop, "Ramadan said in the event titled" Star Workshop "for his association workshop in Jakarta on Wednesday (13/12)

He continued, the project star workshop was held for the first time in Jabodetabek area with a total of 30 AXA Mandiri partner workshops competing in the assessment period or rating starting from September to November 2017.

There are 5 workshops that get Gold Workshop from AXA Mandiri, Surya Sakura Indah Motor (Jakarta), Karya Indah Motor (Bekasi), Millennium Motor (Bogor), Metro Auto Care (Tangerang) and Karya Agung Cilegon (Cilegon).

"We want to empower people to have a better quality of life in the future through the right protection solution because we want to be their key protection partner at all times in life," he concluded.