Telkom-1 Satellite Disorder Has No Significant Impact on Bank Mandiri ATM Service
By : Herry Barus And Aldo Bella Putra | Monday, August 28 2017 - 16:00 IWST

ATM Bank Mandiri
INDUSTRY.co.id - Jakarta - PT Bank Mandiri Tbk (Persero) ensures that Telkom 1 satellite disruption of PT Telekomunikasi Indonesia Tbk (Persero) does not significantly affect the transaction on the company's automated teller service (ATM) service.
"We make sure our service is not disturbed significantly, because of the 17,000 Mandiri ATMs throughout Indonesia, only sekremote (remote)," Bank Mandiri Corporate Secretary Rohan Hafas told media crews when contacted in Jakarta on Sunday night (27/08/2017)
According to Rohan, Mandiri is indeed one of Telkom 1 satellite users for its ATM network.
But it affects only a small portion of ATMs that use satellite technology in remote or remote areas.
"ATMs that use satellite and parabolic (VSAT (Very Small Aperture Terminal) technology are affected and on average it is in a somewhat remote and front-line area, and in big cities ATMs are already using broadband networks so there is no problem," he said. .
In addition, Rohan added, nowadays with the technological advancement of the society have more financial transaction using "mobile banking" or "internet banking" in mobile. So the use of ATM is also not too intense.
"The use of mobile banking and internet banking is much more advanced than ATM, so no complaints have been made so far (no transaction decline)," he said.
However, continued Rohan, it has anticipated related to this satellite interference. Bank Mandiri has replaced its ATM network to GSM channel for a while.
"The anticipation is by switching to the GSM channel, so because it is only 13 percent and in remote areas where the number of transactions is relatively small, it is likely not to interfere, not significant impact," he said.
Meanwhile Telkom Corporate Communication VP Arif Prabowo said that Telkom 1 satellite that had been disrupted on Friday (25/8) has started to operate normally.
"Telkom 1 satellite recovery carried out with Telkom and Lockheed Martin has been predicted early," he said.
As a precautionary measure and for continuity of service quality to customers, Telkom is currently recovering transponder services by diverting a number of subscribers to Telkom 3S satellite transponders and other satellites.
Telkom 1 subscriber migration process is going well, so it is expected that customer service can resume running normally.
Read Also
Increase in New Loan Disbursement Drives Growth in KB Bukopin's Interest…
PermataBank Holds Annual General Meeting of Shareholders 2023 and…
The Importance Of Cashflow Considerations In The Supply Chain
Fully Supported by KB Financial Group- South Korea, Bank Bukopin…
Index Launch: Remittances Play a Powerful Role in Consumers’ Financial…
Today's Industry

Selasa, 26 September 2023 - 07:45 WIB
ESSA Secures Gas Contract Extension for LPG Refinery
PT Surya Esa Perkasa Tbk. (ESSA: IJ), a publicly listed company engaged in the Energy and Chemical sectors through its LPG (Liquefied Petroleum Gas) refinery and Ammonia plant today (22/9) announced…

Selasa, 26 September 2023 - 06:45 WIB
ALDO Strengthens PT Eco Paper’s Business of Recycled Brown Paper Production
PT Alkindo Naratama Tbk (ALDO), a listed company engaged in the integrated paper and chemical business, plans to inject additional working capital of around IDR 40 billion into its subsidiary…

Sabtu, 23 September 2023 - 11:33 WIB
Growing Above Industrial Average, CLEO Strives for Innovation
Producer of bottled drinking water with the brand "CLEO", PT Sariguna Primatirta Tbk (Tanobel Group) targets its sales in 2023 to grow above the average of the bottled drinking water (AMDK)…

Kamis, 14 September 2023 - 15:15 WIB
INOV Poised to Absorb PET Recycling Market Potential
The prospects of PT Inocycle Technology Group Tbk ("INOV") a public company in the field of recycling plastic (PET) bottle waste into Recycled Polyester Staple Fiber (Re-PSF), looks bright for…

Senin, 11 September 2023 - 09:07 WIB
Indonesian Cuisine, Cultural Performances Enliven Gala Dinner of 43rd ASEAN Summit
President Joko “Jokowi” Widodo and First Lady Iriana Jokowi hosted a gala dinner for leaders of ASEAN member states, partners, and international organizations at Hutan Kota restaurant in…
News Comment