Telkom-1 Satellite Disorder Has No Significant Impact on Bank Mandiri ATM Service

By : Herry Barus And Aldo Bella Putra | Monday, August 28 2017 - 16:00 IWST

ATM Bank Mandiri
ATM Bank Mandiri

INDUSTRY.co.id - Jakarta - PT Bank Mandiri Tbk (Persero) ensures that Telkom 1 satellite disruption of PT Telekomunikasi Indonesia Tbk (Persero) does not significantly affect the transaction on the company's automated teller service (ATM) service.

"We make sure our service is not disturbed significantly, because of the 17,000 Mandiri ATMs throughout Indonesia, only sekremote (remote)," Bank Mandiri Corporate Secretary Rohan Hafas told media crews when contacted in Jakarta on Sunday night (27/08/2017)

According to Rohan, Mandiri is indeed one of Telkom 1 satellite users for its ATM network.

But it affects only a small portion of ATMs that use satellite technology in remote or remote areas.

"ATMs that use satellite and parabolic (VSAT (Very Small Aperture Terminal) technology are affected and on average it is in a somewhat remote and front-line area, and in big cities ATMs are already using broadband networks so there is no problem," he said. .

In addition, Rohan added, nowadays with the technological advancement of the society have more financial transaction using "mobile banking" or "internet banking" in mobile. So the use of ATM is also not too intense.

"The use of mobile banking and internet banking is much more advanced than ATM, so no complaints have been made so far (no transaction decline)," he said.

However, continued Rohan, it has anticipated related to this satellite interference. Bank Mandiri has replaced its ATM network to GSM channel for a while.

"The anticipation is by switching to the GSM channel, so because it is only 13 percent and in remote areas where the number of transactions is relatively small, it is likely not to interfere, not significant impact," he said.

Meanwhile Telkom Corporate Communication VP Arif Prabowo said that Telkom 1 satellite that had been disrupted on Friday (25/8) has started to operate normally.

"Telkom 1 satellite recovery carried out with Telkom and Lockheed Martin has been predicted early," he said.

As a precautionary measure and for continuity of service quality to customers, Telkom is currently recovering transponder services by diverting a number of subscribers to Telkom 3S satellite transponders and other satellites.

Telkom 1 subscriber migration process is going well, so it is expected that customer service can resume running normally.

News Comment

Today's Industry

Mentan Amran Andi Sulaiman menghadiri panen pedet di Magetan, Jatim.

Sabtu, 23 Juni 2018 - 19:30 WIB

Fighting the Food Cartel with the Spirit of Farming Day

Jakarta - Hari Krida Pertanian 2018 which falls every June 21 to become the right momentum for the Ministry of Agriculture to seriously combat the practice of the cartel that became a scourge…

Tim Sergap serap beras petani

Sabtu, 23 Juni 2018 - 19:00 WIB

Sergap Team absorbs 3,295 Ton of Rice in Central Java

Jakarta - After the Eid al-Fitr 2018, Sergap Team in Central Java headed by the Head of Food and Beverage Distribution Center BKP of the Ministry of Agriculture, Riwantoro, Friday (22/6) went…

Premium langka (Ist)

Sabtu, 23 Juni 2018 - 18:30 WIB

Premium Compulsory Return, Did Not Change Pertamina Oil Refinery Roadmap

Jakarta - State-owned oil and gas company PT Pertamina (Persero) hopes that the government's re-mandatory policy of Premium distribution will not affect the plan and roadmap of oil refinery…

Tabung Gas (ist)

Sabtu, 23 Juni 2018 - 18:00 WIB

Allocation of 3 Kg LPG Distribution in Bojonegoro Regency Reaches 320 Percent

Bojonegoro - Entering H + 5 Idul Fitri 1439 Hijriah, Pertamina Marketing Operates Region V East Java. Bali, and Nusa Tenggara (Pertamina MOR V Jatimbalinus) continues to optimize the distribution…

Deddy Mizwar-Dedi Muyadi (Foto Dok Industry.co.id)

Sabtu, 23 Juni 2018 - 17:30 WIB

Akbar Campaign, Demiz Presents SBY and AHY

Bogor - Couple of candidates for governor and deputy governor of West Java Deddy Mizwar and Dedi Mulyadi held a grand campaign in Kresna Square, Bogor City, which will be attended by a number…