CIMB Niaga Adds Digital Lounge in Surabaya
By : Wiyanto Dan Aldo Bella Putra | Monday, September 25 2017 - 18:00 IWST
CIMB Niaga - foto IST
INDUSTRY.co.id - Surabaya - PT Bank CIMB Niaga Tbk officially opened its second CIMB Niaga Digital Lounge operation in Surabaya. This is in response to the interest and needs of the people of Surabaya to banking services that are fast-paced, safe, convenient, and efficient,
Head of Digital Banking, CIMB Niaga Branchless and Partnership Bambang Karsono Adi said that the second CIMB Niaga Digital Lounge in East Java province operates daily, including holidays. The opening and closing hours follow the operational time of Pakuwon Mall, which is at 10:00 to 21:00 pm. Thus, customers can enjoy the services of CIMB Niaga Digital Lounge freely including weekends.
"All processes at CIMB Niaga Digital Lounge are digitally simplified and paperless, such as savings account opening and tablet deposit (iPad), including confirmation of account opening sent directly to customer email Credit card application and product information are likewise," said Bambang in Surabaya, Monday (25/09/2017).
Bambang added that the CIMB Niaga Digital Lounge also serves cash withdrawals and deposits, funds transfers, credit purchases, and payment of various bills such as credit cards, electricity, telephones, and more. Customers can also register branchless banking, such as internet banking - CIMB Clicks, mobile banking - Go Mobile and e-money Mobile Account.
Although all-digital, continued Bambang, customers need not be awkward because there are digital banking managers and video banking officers who are ready to help customers when visiting Digital Lounge CIMB Niaga. "This is one of the ways we make our customers comfortable, easy and comfortable to transact, including of course attracting new customers," he said.
"The presence of this Pakuwon Mall outlet is adding the number of CIMB Niaga Digital Lounge. Currently, there are 22 CIMB Niaga Digital Lounge spread in Jakarta, Surabaya, Medan, Denpasar and Solo. " closed Bambang.