Jemput Bola, Suzuki Cooperate General Workshop Strengthen Network After Sales Service
By : Hariyanto And Aldi Firhand. A | Saturday, August 19 2017 - 14:45 IWST
Suzuki Cooperates Public Workshop to Strengthen After Sales Service Network
INDUSTRY.co.id - Tangerang - PT Suzuki Indomobil Sales (SIS) continues to accelerate after-sales service for its consumers throughout Indonesia. One of the strategies applied by PT SIS in 2017 is by cooperating with the general workshop owner to become a member of Suzuki Partners Workshop network in cooperation with main Suzuki dealers in the area of public workshops are located.
With the support of PT SIS, this collaborative opportunity will enable the public workshop to have more skills in handling Suzuki products, as a result of the trainings prepared for each Suzuki Partners Workshop.
"We see the potential of Suzuki Partners Workshop as a part in providing the best service to consumers of car owners and Suzuki motorcycles, it can be said that this is our 'pick up ball' system to enable consumers to get after-sales service within the wider area. It also provides business improvement opportunities for public workshops, because by becoming Suzuki Partners Workshop, they can have more skilled technicians from our training results, more adequate equipment, the availability of genuine spare parts and warranty, reputation as a Trusted workshop, "said Riecky Patrayudha Head of Service of PT Suzuki Indomobil Sales through an official statement received INDUSTRY.co.id, Saturday (19/08/2017).
To support the quality of service provided by Bengkel Mitra Suzuki, PT SIS also provides training to increase the mechanical knowledge of new products, general improvement skills, such as replacement of clutch or timing belt, as well as the ability to big repair, such as unloading machine thoroughly. Suzuki Partners Workshop will also get manual instructions as a reference.
Although many public workshops are interested in becoming Suzuki Partnership Workshop, PT SIS is quite selective in selecting by prioritizing the commitment of cooperation between the owner of Partner Workshop & Main Dealer area.
Currently there are a total of 328 MitraSuzuki Workshops spread across Indonesia. For the Suzuki Four Wheel Partner Workshop is available in 122 locations. The distribution is in Sumatra with 43 workshops, in Sulawesi 13 workshops, 41 workshops in Java, 11 workshops in Bali / NTB / NTT, 12 workshops in Kalimantan, and two workshops for Eastern Indonesia.
For Suzuki Partner Workshop Roda Two as many as 206 locations Suzuki Partners Workshop has been running this year. With the distribution of the region in Sumatra as many as 43 workshops, Java as many as 156 workshops and Bal / NTB / NTT as many as 7 workshops. The Partner Workshop is an option to build cooperation between local entrepreneurs and main dealers for the development of automotive market potential.
With the presence of Suzuki Partners Workshop, consumers will get service for the service, periodic maintenance that includes replacement spark plugs, engine oil, transmission oil, brakes, and injector / carburetor cleaning. It also can find Suzuki Genuine Parts and Suzuki Genuine Oil for the needs of original Suzuki vehicle parts.