Optimizing After Sales Service, UD Trucks Prepare for Digitalization

INDUSTRY.co.id - Jakarta - On the title of GAIKINDO Indonesia International Commercial Vehicle Expo (GIICOMVEC) 2018, PT Astra International-UD Trucks Sales Operation, introducing their new Light Duty Truck, Kuzer for Indonesian market. This vehicle is sucked by UD Trucks to become the leader of the light truck market in Indonesia.

In addition to the engine built into Kuzer, Astra UD Trucks is also preparing a digitalization path to optimize the post-sale service for its customers.

"Besides being supported by good products, professional experts such as Astra UD Trucks service will become very effective solution in improving customers' business," said Valery Muyard, President Director of UD Trucks Indonesia on the first day of GIICOMVEC 2017 at Jakarta Convention Center JCC), Thursday (1/3/2018).

The combination of Single ID Customer, VSOP and Telematics systems, and Fleet Operation Support team are the mainstay of Astra UD Trucks to support customer operations.

Astra UD Trucks also provides 24 hour technical assistance as well as driver training to monitor customer's vehicles to achieve maximum productivity and operational efficiency.