Portal Protection Aimed for Consumer Empowerment

By : Herry Barus And Aldo Bella Putra | Wednesday, April 25 2018 - 16:00 IWST

Mendag Enggartiasto Lukita (Foto Dok Industry.co.id)
Mendag Enggartiasto Lukita (Foto Dok Industry.co.id)

INDUSTRY.co.id - Jakarta - Trade Minister Enggartiasto Lukita launched the National Portal Consumer Protection www.konsumenindonesia.go.id which marks the peak of the commemoration of National Consumer Day (Harkonas), and is aimed at improving consumer empowerment in the country.

Enggartiasto said, the system can be accessed through a single door so that it can further facilitate consumers in complaining problems, complaints, or consultation.

"The launch of the National Portal of Consumer Protection is intended to improve consumer empowerment, as well as realize synergistic and integrated consumer protection for relevant ministries and related stakeholders in the direction of government policies and development strategies," Enggartiasto said in a written statement received Tuesday (24/4 / 2018).

The portal is built on the synergy of the Directorate General of Consumer Protection and Commerce Ministry of Commerce along with nine other ministries of the institution.

The Ministry of the Agency is the Food and Drug Supervisory Agency (BPOM), BPOM, Ministry of Public Works, Ministry of Transportation, Ministry of Health, Ministry of Communications and Information Technology, Ministry of Energy and Mineral Resources, Bank Indonesia and the Financial Services Authority.

According to Enggartiasto, the national portal is based on Presidential Regulation No. 50 of 2017 on the National Strategy of Consumer Protection (Stranas-PK).

The Stranas-PK coverage covers three pillars, namely increasing the role of government, increasing consumer empowerment, and improving business actors by involving ministries of agencies in related sectors.

"With this national portal is expected to be available integrated media for consumers in obtaining information and deliver complaints related to consumer protection scattered in various sectors," he added.

The priority sectors of Stranas-PK, namely medicine and food, financial services (banking, insurance, financing), transportation services, electricity and household gas, telecommunication services (basic telephony services and internet access), health services, electronic commerce, housing, electronic goods, telematics, and motor vehicles.

The Harkonas Warning is stipulated by Presidential Decree No. 13/2012 on National Consumer Days. This year's anniversary takes the theme of "Smart Consumer in the Era of the Digital Economy".

It is in line with the increasing digital transactions so consumers have to maintain their role as king in buying and for it to be more intelligent.

"The government in accordance with its authority is also committed to carry out its obligations to create policies that protect consumers and provide facilities to improve the ability and comfort of consumers, which incidentally is the people of Indonesia as a whole, without exception," said Enggartiasto.

News Comment

Today's Industry

the Oath Ceremony of Anwar Usman and Saldi Isra as Chair and Deputy Chief Justice of the Constitutional Court (MK) for the 2023-2028 Term of Office, Monday (20/03/2023). 

Senin, 20 Maret 2023 - 14:59 WIB

President Jokowi Attends the Oath Ceremony of the Chief and Deputy Chief Justices of the Constitutional Court for the 2023-2028 period

Indonesian President Joko Widodo (Jokowi) attended the Oath Ceremony of Anwar Usman and Saldi Isra as Chair and Deputy Chief Justice of the Constitutional Court (MK) for the 2023-2028 Term of…

Hitachi Vantara

Senin, 20 Maret 2023 - 13:40 WIB

Hitachi Vantara Raises Bar for Object Storage Performance, TechTarget’s Enterprise Strategy Group Technical Review Shows

Hitachi Vantara, the modern infrastructure, data management and digital solutions subsidiary of Hitachi Ltd. (TSE: 6501), today announced results from TechTarget’s Enterprise Strategy Group…

(Photo: © 2023 KRAIBURG TPE)

Senin, 20 Maret 2023 - 12:16 WIB

KRAIBURG TPE to Launch New Automotive Interior Surface TPE Solutions for the Asia Pacific Market

THERMOLAST® K FG/SF/AP, which will be unveiled at CHINAPLAS 2023, is a game changer for innovative automotive interior applications in Asia Pacific.

Rockwell Automation Inc. /obe.wisc.edu

Sabtu, 18 Maret 2023 - 11:57 WIB

Rockwell Automation Announces Acquisition of Knowledge Lens Acquisition to accelerate Rockwell’s delivery of Industrial AI solutions to manufacturers globally

Rockwell Automation, Inc. (NYSE: ROK), the world’s largest company dedicated to industrial automation and digital transformation, today announced that it acquired Knowledge Lens.

PT Satyamitra Kemas Lestari Tbk (SMKL)

Sabtu, 18 Maret 2023 - 10:53 WIB

Serving Many Global Corporate Clients, SMKL Continues to Improve ESG Aspects

PT Satyamitra Kemas Lestari Tbk (SMKL) plans to replace all coal-fired boilers with gas-fired boilers, which is expected to be implemented in August this year.