Welcome Customer Day, MNC Bank Management Serves Customers at Branches
By : Herry Barus And Aldo Bella Putra | Wednesday, September 05 2018 - 00:30 IWST
MNC Bank (Foto Dok Industry.co.id)
INDUSTRY.co.id - Jakarta - PT Bank MNC International Tbk provides special services to its customers in order to welcome National Customer Day 2018. MNC Bank held a gift giving ceremony for customers in all office networks in Indonesia simultaneously.
For customers in the Head Office area, those who come to the Kebon Sirih Branch Office are given direct appreciation and services by MNC Bank management. The management of the bank represented by Ageng Purwanto as EVP Funding & Lending Business Head and Rita Montagna as EVP Funding Business Head became one of the officers serving customers at the branch office. Tuesday (3/9/2018).
"The activities that we routinely carry out every year are symbolic of our appreciation of customer trust. Of course, the best service is always and every day we give to customers, but in the framework of our National Customer Day we also give surprise gifts to customers. "Ageng said.
Furthermore, Ageng said that the Bank continues to respond to customers' trust by not only providing the best service, but also the convenience and convenience of transactions. In addition, MNC Bank also pays attention to customer needs in presenting products and services to the public.
Customer trust in MNC Bank also accompanies the growth of the Bank's performance well. In the second quarter of 2018, MNC Bank recorded a profit growth compared to the first quarter of 2018. This profit growth was driven by the rapid increase of bank operating profit which reached Rp 132 billion in the second quarter of 2018 or an increase of 259% from the same period the previous year. From the funding structure, the Bank managed to increase cheap funds by Rp 1.8 trillion with a ratio of low-cost funds to total Third Party Funds recorded at 23.04%, this value increased by 5.9% from the same period last year.
"With positive performance growth and good customer confidence, we believe we can achieve sustainable profitability. This belief solidifies MNC Bank's steps to increase market penetration to the consumer and retail segments supported by the commercial and corporate segments. With this, MNC Bank's business and profitability can continue to increase throughout 2018. "concluded Ageng Purwanto.