Matrix NAP Info Provides 24-Hour Customer Care Service at 1500 787
By : Nata Kesuma | Thursday, April 15 2021 - 11:59 IWST
PT NAP Lintas Nusa (Info Matrix NAP)
INDUSTRY.co.id - Jakarta, Still in the atmosphere of its 21st Anniversary and in order to improve customer service and satisfaction, Info PT NAP Lintas Nusa (Info Matrix NAP) officially announces its customer service telephone number at 1500787.
The operating hours of this service are 24 hours a day, including Sundays and national holidays. Customers can call 24-hour Customer Service using either a wired (PSTN) or wireless (cellular) telephone, from anywhere without the need to enter an area code.
"The presence of this service is expected to provide our pre-existing communication services and as a form of company commitment in providing answers to all customer needs, both technical needs and company information," said Thomas Dragono, Managing Director of Matrix NAP Info.
This service complements the customer complaint feature that was previously available via WhatsApp specifically for premium customers.
Thomas also revealed that it is hoped that through this service innovation, the closeness to customers can be even closer because of the readiness of the company which is always present to answer their needs.
Especially in this new normal and all-digital era, reducing distances and providing easy-to-reach communication lines can certainly provide convenience for customers.
Apart from telephone lines, customers can also contact the Customer Care Matrix NAP Info team by email at [email protected].