NPH Maintains Service Excellence Amid Industry

By : Nata Kesuma | Thursday, November 04 2021 - 19:49 IWST

PT Nusantara Pelabuhan Handal Tbk
PT Nusantara Pelabuhan Handal Tbk

INDUSTRY.co.id - Jakarta, November 04, 2021 - PT Nusantara Pelabuhan Handal or “NPH” (IDX: PORT), a Company focusing on terminal operation and equipment supply and maintenance, continues to improve its service excellence through a series of innovations in its service, as a response to the dynamic development of the industry.

NPH President Director Paul Krisnadi said, “Service excellence is always part of our strength and focus. We continue to improve the quality of our services and productivity to assist our customers, and our handling capacity is currently among the better in the industry.”

Efficiency and productivity of NPH at around 60 box per ship hour is on line with market. This is the result of several supporting factors, including skilled human resources and up to date terminal operating system to support operation.

In addition, in dealing with industry dynamics and to accommodate digital development, the Company is currently formulating a roadmap on automation in supporting sectors of port industry.

“We have started brainstorming process related to business process outside the port. For example, automation can be utilized to shorten and simplify process in documentation issuance and other paperwork,” Paul Krisnadi said.

On the other hand shipping lines as port main customers have been building automated system to enable their customers to submit shipping instruction and make payment for services rendered on line. It follows that document clearance and payment at point of destination can be processed on line as well.

Besides the two examples, the possibility of the implementation of automation and digitalization in port industry remains wide. NPH realizes the importance of integrating various business process related to the port industries in order to increase port and logistic industry efficiency.

News Comment

Today's Industry

PT Trisula Textile Industries Tbk ("BELL")

Senin, 27 Maret 2023 - 17:50 WIB

Local Textile Products Made by BELL Boost Income in 2022

PT Trisula Textile Industries Tbk ("BELL"), a textile manufacturer for clothing materials including uniforms, and quality fashion, supports the government's campaign to promote the purchase…

 PT Metrodata Electronics Tbk (“MTDL”)

Senin, 27 Maret 2023 - 16:38 WIB

Achieved the Highest Revenue in History, MTDL Booked IDR 21 trillion in 2022

PT Metrodata Electronics Tbk (“MTDL”), a Digital Information and Communication Technology (ICT) issuer, especially in the field of Digital Solutions and Consulting and Digital Distribution,…

President Jokowi accompanied by National Police Chief General Listyo Sigit Prabowo when receiving a visit from PP Pemuda Muhammadiyah representatives, Monday (27/03/2023), at the Merdeka Palace, Jakarta. (Photo: BPMI Setpres/Rusman)

Senin, 27 Maret 2023 - 15:25 WIB

President Jokowi Receives PP Pemuda Muhammadiyah Visit

Indonesian President Joko Widodo (Jokowi) received a visit from representatives of the Muhammadiyah Youth Central Executive (PP) on Monday (27/03/2023), at the Merdeka Palace, Jakarta. 

President Jokowi accompanied by Cabinet Secretary Pramono Anung chaired a meeting regarding the Availability of Staples and Preparation for the 1444 H Eid Mudik, (Photo: Public Relations of Setkab/Rahmat)

Senin, 27 Maret 2023 - 14:25 WIB

To Anticipate Traffic Congestion, the Government Will Implement Measurable Traffic Engineering

The Minister of Transportation (Menhub) Budi Karya Sumadi said that his ministry in collaboration with the Indonesian Police Traffic Corps (Korlantas) and Jasa Marga would implement a more measurable…

Coordinating Minister for the Economy Airlangga Hartarto. (Photo: BPMI Setpres)

Sabtu, 25 Maret 2023 - 20:00 WIB

The Government Maintains Availability and Price Stability of Staples Ahead of Eid

Indonesian President Joko Widodo (Jokowi) instructed his staff to take steps to prepare and anticipate the availability and price stability of basic commodities ahead of Eid al-Fitr.