Congratulations! Ngurah Rai Airport, Earn Asia Pacific's Best Airport 2017

By : Chodijah Febriyani And Aldi Firhand A | Friday, March 09 2018 - 20:37 IWST

ngurah rai Airport

INDUSTRY.co.id - Denpasar - I Gusti Ngurah Rai International Airport, Bali, again achieved the best predicate in 2017 for airport category with passenger capacity of 15-25 million people per year based on service quality survey by rating organization, Airport Council International.

"We are proud and grateful, this is a birthday gift we can dedicate to Angkasa Pura I," said General Manager of I Gusti Ngurah Rai International Airport Yanus Suprayogi in Denpasar on Wednesday.

In addition to being crowned as the best airport for capacity and regional Asia Pacific, I Gusti Ngurah Rai Airport is also ranked first with 15-25 million passengers per year.

Yanus said Bali Airport is also ranked second for Asia Pacific's best airport with passengers over two million people per year.

In 2016 and 2015, Bali Airport is ranked third in the World Best Airports 2016 and 2015 in the category of airports with 15-25 million passengers per year.

Yanus said with the achievement of the award, the challenges of airport managers are heavier in the future due to the increasing number of passengers as well as the diverse demand and passenger characteristics.

"But with good synergy across the airport community, we are optimistic to face it better," he said.

Yanus said since 2006, airport service quality was surveyed by the Montreal-based agency, through passenger satisfaction assessment of the world's airport services.

As many as 74 percent of the world's 100 busiest airports are part of the airport's quality assessment network.

Each year, the program interviews 600 thousand airport users in 42 languages in 84 countries worldwide.

The program measures opinions through 34 performance indicators, including airport access, reporting or "check-in", security, shopping and restaurant facilities, and toilets.

Survey questions and mechanisms are conducted equally at all airports to create an industry database that allows each airport to compare themselves to other airports in the world. (Ant)