Offer Innovative Health Solutions, Cigna Indonesia Develop Global Health Protection Business

By : Aldo Bella Putra | Wednesday, July 26 2017 - 07:13 IWST

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INDUSTRY.co.id - Jakarta - PT Asuransi Cigna (Cigna Indonesia) is developing a global health insurance business through the launch of Cigna Global Health Indonesia. Cigna's innovative and flexible solution provides customers with the freedom to choose protection benefits, facilities, and protection areas both at home and abroad.

"Cigna Indonesia has more than 27 years of experience in providing appropriate health protection solutions for the growing middle class of individuals and families in Indonesia," said Cigna Indonesia Director Herlin Sutanto at the launch of Cigna Global Health Indonesia in Jakarta on Tuesday (25 / 7/2017).

"Today, through the launch of Cigna Global Health Indonesia, we are extending our reach to high net worth customers in Indonesia," he added.

With the rapidly growing upscale growth in Indonesia, more and more customers are seeking the best quality health care access that can protect them anywhere in the world without having to worry about the ever-increasing health bill.

Every year, more than 1 million Indonesian citizens go abroad for treatment, including to Malaysia and Singapore. On the other hand, increases in health costs in a country often surpass the rate of inflation.

In 2016, health care costs increased 15 percent, well above the 5.8 percent inflation rate. In the same period, health care costs in Malaysia also increased 15 percent, while inflation was only 1.7 percent. Therefore, healthcare costs can be very expensive if customers do not do proper planning.

"With Cigna Global Health Indonesia as a flagship product, we believe this solution will be able to meet the evolving needs of our customers-even beyond their expectations-with the best customer service we have." Herlin said.

Cigna Global Health Indonesia provides overseas health services to customers and allows them to choose the protection they need. There are three levels of protection (plan) that can be selected by customers, namely Silver Health, Gold Health and Platinum Health.

Each level of protection covers international health insurance with two choices of coverage areas: worldwide protection including the United States; Or worldwide protection excluding the United States.

Chief Marketing Officer Cigna Indonesia Ben Furneaux explained that customers can also opt for additional optional protection modules including international services such as international outpatient, dental and eye care, health and international welfare; International medical evacuation; As well as mother and baby care.

"This optional module provides flexibility for customers to create health protection that suits their needs and budgets," he said

Cigna Global Health Indonesia also provides innovative services, including 24-hour concierge service and medical concierge to help customers get second medical opinion from professionals around the world while experiencing serious health conditions or assistance when customers need medical care abroad.

"This innovative service will certainly provide true peace and security for our customers," lid Ben.

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