Improve Quality of Service, Semen Gresik Holds Great Driver Program

By : Hariyanto And Aldi Firhand. A | Monday, December 25 2017 - 20:11 IWST

Semen Gresik
Semen Gresik

INDUSTRY.co.id - Tuban - Semen Gresik continues to improve service quality through the strategy of deploying a cement expedition called the Sobat program or a great driver.

Head of Sales Department of Semen Gresik Dapan Duparman explained, for the implementation also provided packing plant, and buffer warehouse to ensure the fulfillment of customer needs, through the program my friend launched last day.

"The program is a digital-based loyalty program and marketing approach for motorists," Dapan said in Tuban, Monday (25/12/2017).

During the specified period, continued Dapan, the driver or driver, each month earns points based on delivery performance. Points collected will be competed through ranking and draw mechanisms.

"The participants have the opportunity to win prizes, this program is a form of appreciation to the rider, the higher the performance, the more likely it will be to get the prize," Daman said.

He added this program also as a form of gratitude as well as social care form Semen Gresik on the performance of the riders who helped support the sales performance of Semen Gresik products.

According to the data obtained, by November 2017, Semen Gresik has more than 22 thousand store customers with total sales of 14.08 million tons with 23.2% market share in Indonesia.

"This can be realized also thanks to the efforts of the expeditor riders in ensuring the distribution of cement to customers in a timely manner," he said.

He expects this program will be able to optimize distribution performance so as to improve the level of satisfaction and quality of customer relationships that ultimately can boost sales volume in the future.

Head of Department of Distribution and Transportation Semen Gresik Wahyu Purnomo declared the effort to achieve supply chain excellence and ensure the order can be delivered on time and exact amount to the customer.

To support these efforts the program is launched, while ensuring that the sales target of 17.18 million tons in 2018 can be entirely distributed to customers.

Wahyu added, this program will be followed by approximately 4 thousand motorists expanditur. "To maximize the effectiveness of this program, it is expected that all the riders of the expedition, especially from Tuban and Rembang, Central Java, can participate entirely," Wahyu said.

News Comment

Today's Industry

NORD-DuoDrive.jpg: The innovative and patented DuoDrive geared motor reaches outstanding system efficiency Image: NORD DRIVESYSTEMS

Selasa, 17 Mei 2022 - 14:00 WIB

NORD DRIVESYSTEMS at LogiMAT in Stuttgart From 31st May to 2nd June 2022 NORD will present innovative drive solutions for intralogistics

The specialist LogiMAT exhibition in Stuttgart offers as comprehensive overview of the intralogistics and process management market. As one of the market leaders for drive technology, NORD presents…

President Jokowi attends the meeting between ASEAN leaders and American entrepreneurs at Intercontinental the Willard Hotel, Washington DC, Thursday (05/12). Photo by: Laily Rachev

Selasa, 17 Mei 2022 - 13:00 WIB

President Jokowi Invites US CEOs to Boost Cooperation with Indonesia

President Joko “Jokowi” Widodo has invited company CEOs in the United States to boost cooperation with ASEAN countries, particularly Indonesia.

President Jokowi, President Biden, and ASEAN Leaders on a group photo prior to the dinner, at the White House, Washington D.C., Thursday (05/12)

Selasa, 17 Mei 2022 - 12:28 WIB

President Jokowi, ASEAN Leaders Attend Dinner Hosted by US President

President Joko “Jokowi” Widodo Thursday (05/12) attended a dinner with the leaders of ASEAN countries hosted by President of the United States Joe Biden at the White House, Washington D.C.

(Photo: © 2022 KRAIBURG TPE)

Selasa, 17 Mei 2022 - 11:23 WIB

TPE unleashes benefits for pet accessories

The pet care market is rapidly expanding as pet ownership increases, as does spending on pet food, grooming tools, and accessories. Pet owners are significantly concerned about the prevalence…

Sergey Sedov, Founder and CEO of Robocash Group

Jumat, 13 Mei 2022 - 16:15 WIB

Robocash Group reached 2 BN USD of disbursement and issued audited financial report of 2021

Robocash Group publishes the audited combined financial statements for the year ended 31 December 2021. The Group reached an all-time high 2 BN USD of issued financing and is expected to increase…