First Criminal Procedure Do Not Eliminate Consumer Rights
By : Herry Barus And Aldo Bella Putra | Friday, August 11 2017 - 14:00 IWST

5166
INDUSTRY.co.id - Jakarta - The Chief Executive of the Indonesian Consumers Foundation (YLKI) Tulus Abadi said the criminal proceedings to First Travel should not eliminate the civil rights of potential Umrah participants, such as dispatching them or returning the money.
"The enforcement of criminal law is not the only solution for prospective umrah participants who have become victims. In the current conditions, the most realistic solution for them is a refund," Tulus said through a short message in Jakarta, Friday (08/11/2017
Therefore, YLKI urged the Ministry of Religion to form a "crisis center" for the first Umrah First Travel applicants who are still abandoned. According to Tulus, the number is around 25,000 people.
"The Ministry of Religious Affairs and the Financial Services Authority must make every effort to guarantee the civil rights of the candidates for the return of umrah," he said.
Although judged to be too late because it has fallen victim, YLKI still appreciate criminal law enforcement to First Travel case.
According to Tulus, until Friday morning YLKI has received more than 22,000 complaints of umrah candidates for various travel agencies.
"Majority is a prospective Umrah First Travel participant who reached 18,000 complaints," he said.
Therefore, YLKI urged Police Bareskrim to enforce the law against other travel agencies that are also considered problematic and harm consumers.
Sincerely mention the name of one travel agency that has embezzled 3,055 candidates umrah and other travel agents whose complaint to YLKI reaches 1,800 people.
Read Also
Today's Industry

Selasa, 17 Mei 2022 - 14:00 WIB
NORD DRIVESYSTEMS at LogiMAT in Stuttgart From 31st May to 2nd June 2022 NORD will present innovative drive solutions for intralogistics
The specialist LogiMAT exhibition in Stuttgart offers as comprehensive overview of the intralogistics and process management market. As one of the market leaders for drive technology, NORD presents…

Selasa, 17 Mei 2022 - 13:00 WIB
President Jokowi Invites US CEOs to Boost Cooperation with Indonesia
President Joko “Jokowi” Widodo has invited company CEOs in the United States to boost cooperation with ASEAN countries, particularly Indonesia.

Selasa, 17 Mei 2022 - 12:28 WIB
President Jokowi, ASEAN Leaders Attend Dinner Hosted by US President
President Joko “Jokowi” Widodo Thursday (05/12) attended a dinner with the leaders of ASEAN countries hosted by President of the United States Joe Biden at the White House, Washington D.C.

Selasa, 17 Mei 2022 - 11:23 WIB
TPE unleashes benefits for pet accessories
The pet care market is rapidly expanding as pet ownership increases, as does spending on pet food, grooming tools, and accessories. Pet owners are significantly concerned about the prevalence…

Jumat, 13 Mei 2022 - 16:15 WIB
Robocash Group reached 2 BN USD of disbursement and issued audited financial report of 2021
Robocash Group publishes the audited combined financial statements for the year ended 31 December 2021. The Group reached an all-time high 2 BN USD of issued financing and is expected to increase…
News Comment