First Criminal Procedure Do Not Eliminate Consumer Rights

By : Herry Barus And Aldo Bella Putra | Friday, August 11 2017 - 14:00 IWST

5166
5166

INDUSTRY.co.id - Jakarta - The Chief Executive of the Indonesian Consumers Foundation (YLKI) Tulus Abadi said the criminal proceedings to First Travel should not eliminate the civil rights of potential Umrah participants, such as dispatching them or returning the money.

"The enforcement of criminal law is not the only solution for prospective umrah participants who have become victims. In the current conditions, the most realistic solution for them is a refund," Tulus said through a short message in Jakarta, Friday (08/11/2017

Therefore, YLKI urged the Ministry of Religion to form a "crisis center" for the first Umrah First Travel applicants who are still abandoned. According to Tulus, the number is around 25,000 people.

"The Ministry of Religious Affairs and the Financial Services Authority must make every effort to guarantee the civil rights of the candidates for the return of umrah," he said.

Although judged to be too late because it has fallen victim, YLKI still appreciate criminal law enforcement to First Travel case.

According to Tulus, until Friday morning YLKI has received more than 22,000 complaints of umrah candidates for various travel agencies.

"Majority is a prospective Umrah First Travel participant who reached 18,000 complaints," he said.

Therefore, YLKI urged Police Bareskrim to enforce the law against other travel agencies that are also considered problematic and harm consumers.

Sincerely mention the name of one travel agency that has embezzled 3,055 candidates umrah and other travel agents whose complaint to YLKI reaches 1,800 people.

News Comment

Today's Industry

Mechatronic Calotte Loader mWL.cs

Sabtu, 23 Januari 2021 - 17:50 WIB

Mechatronic Systemtechnik Unveils Proprietary Calotte Loader mWL.cs

A fully automated stand-alone system for transferring wafers between cassettes and calottes, the mWL.cs provides integrated device manufacturers (IDMs) an opportunity to increase yield and improve…

Synopsys Software

Rabu, 13 Januari 2021 - 18:40 WIB

Synopsys Recognised as a Leader in Static Application Security Testing by Independent Research Firm

Synopsys receives highest score among 12 SAST providers in current offering category.

Electro-Balancer (E-Balancer)

Rabu, 13 Januari 2021 - 16:00 WIB

ZASCHE Handling Rolls Out New Range of Electric Balancers

the E-Balancer is a versatile tool suited for a broad range of heavy-duty industrial applications.

Taylor Armerding, Software Security Expert at Synopsys Software Integrity Group (Photo by Linkedin)

Rabu, 13 Januari 2021 - 15:40 WIB

What is the Cost of Poor Software Quality in the U.S.?

And if you doubt its credibility, or that it applies to software, check out the latest report from the Consortium for Information & Software Quality (CISQ), in partnership with Synopsys, “The…

Nivedita Murthy - Senior Security Consultant, at Synopsys Software Integrity Group

Jumat, 08 Januari 2021 - 17:35 WIB

DevSecOps: The good, the bad, and the ugly

DevSecOps is the practice of integrating security into every stage of the DevOps pipeline.