Digital GraPARI BSD Telkom Officially Operated

By : Wiyanto And Aldo Bella Putra | Wednesday, August 16 2017 - 15:20 IWST

51
51

INDUSTRY.co.id - Jakarta - PT Telekomunikasi Indonesia Tbk (TLKM) inaugurated the operation of Digital GraPARI in Bumi Serpong Damai (BSD), Serpong, Tanggerang. This is the second Digital GraPARI that starts operating.

President Director of Telkom, Alex J Sinaga stated the presence of digital office can be utilized by the community. "If we can not use it, we will be left behind," he said in Serpong, Tanggerang, Wednesday (8/16/2010).

Telkom Consumer Director Masud Khamid said, Digital GraPARI is an effort TelkomGroup in providing digital-based customer service.

"Digital GraPARI is a form of commitment to provide the best service, especially for TelkomGroup customers, and generally for the people of Indonesia. In addition to providing seamless experience for customers, this customer service center also serves as an educational platform for customers and communities to experience more digital experience," said Mas'ud Khamid.

GraPARI Digital he continued, apply the concept of service one and Done, where the service personnel to serve all the needs of TelkomGroup customers with the support of digital concept facilities until customers obtain a complete service solution. GraPARI also provides a service that combines myGraPARI and myIndiHome, non-cash payment services, and cash back services supported by Finnet.

According to him, the complete facilities within GraPARI TelkomGroup Digital also allow customers to explore the experience of TelkomGroup products, services, both retail and corporate, and digital entertainment services.

In addition, customers can also enjoy fast lane facilities for faster service solutions, experience experience using the exciting features available on the latest technological devices, and try the digital attractions facility. Customers can interact more casually in the available co-working space, community space, and business zones.

"GraPARI digital concept will continue to develop in other areas in Indonesia, so customers and communities can get a complete and integrated digital services solution more easily," added Mas'ud Khamid.

News Comment

Today's Industry

GoFood, the Most Used Online Food Delivery Application. (Photo: Sindonews)

Selasa, 05 Juli 2022 - 11:56 WIB

JAKPAT Research: GoFood, the Most Used Online Food Delivery Application

Although GoFood is not the online food delivery app that gives promo and discount the most, GoFoodstill maintains its market leadership as the most used Online Food Delivery (OFD) application.…

Collaboration and innovation is a common thread of various Business Twenty (B20) forums as an important part of G20 activities in 2022. (Foto: Liputan6.com)

Selasa, 21 Juni 2022 - 17:53 WIB

Inter Sectors Collaboration in Strengthening SMEs, Key for Post-Pandemic Recovery Acceleration

Indonesia owns an important role to support the world’s policy that prioritize various parties collaborations as the key to realize an inclusive world economy, included Small Middle Enterprises…

Collaboration and innovation is a common thread of various Business Twenty (B20) forums as an important part of G20 activities in 2022. (Foto: Liputan6.com)

Senin, 06 Juni 2022 - 21:35 WIB

Collaboration and Innovation, Key to support Inclusive Economy Growth

Collaboration and innovation is a common thread of various Business Twenty (B20) forums. This is an important part of G20 activities in 2022. That matters are also going to become a main key…

NORD-DuoDrive.jpg: The innovative and patented DuoDrive geared motor reaches outstanding system efficiency Image: NORD DRIVESYSTEMS

Selasa, 17 Mei 2022 - 14:00 WIB

NORD DRIVESYSTEMS at LogiMAT in Stuttgart From 31st May to 2nd June 2022 NORD will present innovative drive solutions for intralogistics

The specialist LogiMAT exhibition in Stuttgart offers as comprehensive overview of the intralogistics and process management market. As one of the market leaders for drive technology, NORD presents…

President Jokowi attends the meeting between ASEAN leaders and American entrepreneurs at Intercontinental the Willard Hotel, Washington DC, Thursday (05/12). Photo by: Laily Rachev

Selasa, 17 Mei 2022 - 13:00 WIB

President Jokowi Invites US CEOs to Boost Cooperation with Indonesia

President Joko “Jokowi” Widodo has invited company CEOs in the United States to boost cooperation with ASEAN countries, particularly Indonesia.